Who is collecting user data?

The controller of your data is CapTag Solutions Ltd registered at: Hedgecourt Cottage, Mill Lane, East Grinstead, RH19 2PQ United Kingdom
UK Company Registration number No: 9559442

General website enquiries:
Please direct any website enquiries to:
David Potter
Commercial Director, CapTag Solutions Ltd.

Please direct any data inquiries to our data management team via: info@captag.solutions

What information do we collect?

We collect three types of information – anonymous cookies, site analytics and certain user information as per the following:

Cookies:
Files that keep information from the browsers you use, on the websites that you load whether you are registered or not.  How does this work in your favour? For instance: it gives our site the intelligence to prevent you from being presented with the same pop-up banners multiple times or it enables you to revisit areas of the website without having to form-fill again.

Analytics:
We use Google Analytics, an industry standard website traffic and activity, monitoring solution. It captures the number of times an article is read and how many users visit our website per calendar month.

Personalised information:
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, information about your company, your phone number or credit card information. You may, however still visit our site and access information without registering and with your cookies disabled. 

What else do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience – your information helps us to better respond to your individual preferences
• To improve our website + customer service – we continually strive to improve our website offerings and performance based on the information and feedback we receive
• To process payment transactions, via secure payment gateway
• Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your explicit consent, other than for the express purpose of delivering the purchased product or service requested. However, if you choose to hear from our partners or sponsors, your data will be encrypted and password protected before transferal, as per EU data protection guidelines. The only exceptional circumstance in which we would share user data is when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others rights, property or safety.
• To send periodic offers and/or newsletter emails.

The email address and contact name you provide in relation to an order you have made for goods or services on our site will be used to send: receipt of payment and/or confirmation of dispatch and/or relevant updates on the processing and completion of your order.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you can contact us at info@captag.solutions

Right to review or delete

You have the right to access, edit or delete your data at any time. Please email us at info@captag.solutions and we will respond on the same business day.

 How long do we process and store your data?

The data we collect is continually tested for validity and, if the credentials are still accurate and functioning, CapTag Solutions Ltd will store and use that data until the user informs us that they would like to opt-out of the data we hold proves obsolete.

Other purposes of using data than given in consent

If CapTag Solutions Ltd would like to use your data for a purpose other than that for which your data was initially collected (such as the launch of their own sister product or service), we will inform you prior to that taking place and you will have full right to opt out at that point. 

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or submit personal information, online.

We use secure servers only. All personal or payment information supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database, only to be accessible by authorised individuals with special administrative access rights to these systems. These select individuals are obliged to keep all information confidential.

After a transaction is complete, your private information (any credit card details, social security numbers etc.) will not be stored on our servers.

Campaigns for registered users

CapTag Solutions Ltd will only share the contact details you submit via a registration form with the material’s sponsor if you give us consent to do so via a clearly marked opt-in box. Only then may the sponsor contact you. Please note: the companies that you give us permission to share your data with may be registered in a different country to the one you are browsing our website from.

Third party links and promotions

Occasionally, at our discretion, we may include or offer third party products,or services via our website. These may well link to third party sites and/or registrations forms that have separate and independent privacy policies.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 16 years of age. Our website, products and services are all directed to people who are at least 16 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline. 

Your legal rights

You have rights under data protection laws in relation to your personal data. They are as follows: Access to your personal data; Correction of your personal data; Erasure of your personal data; Objection to processing your personal data; Restricting the processing of your personal data; The transfer of your personal data; Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at: info@captag.solutions and we will respond within one working day.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on 12/06/2018

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

CapTag Solutions Ltd
Registered at: Hedgecourt Cottage
Mill Lane, East Grinstead
RH19 2PQ
United Kingdom
Email: info@captag.solutions